Payment Methods
We accept all major credit cards except American Express.
We also except business checks, money order or wire transfer. All merchandise will be shipped after funds have cleared.
All prices are in US dollars (USD).
A restocking fee of 5% will be accessed for purchases made and cancelled after
processing.
Discounts
We offer a 5% discount on orders over $25,000.00.
When you are ready to order, please call us at 563-386-4300. A 50% down payment is required
on all out of stock or specialty items to guarantee product availability. There will be no refund on specialty item deposits.
All orders will be filled according to order date. Remainder of balance is due prior to shipment or delivery to client.
Privacy Policy
Contact information including an email address, telephone number,
address, etc. which is provided by the user is used solely for the use of Pellet Pros and will not be sold or passed on. Financial
information including credit card numbers, expiration dates and billing address are used solely to bill the customer
for their order.
Warranty
Machinery for residential use carries a 6 months parts
warranty on parts other than normal wear parts. Here are a few examples of normal wear parts not covered by the
warranty: belts, rollers, dies, bearings, etc.. Commercial use machinery carries a 90 day parts warranty on parts other
than normal wear parts. Here are a few examples of normal wear parts not covered by the warranty: belts, rollers, dies, bearings,
etc. For parts under warranty, we will need a credit card number to charge the warranted part before we ship it
out. You will need to send the defective part back to us. Once it is determined that it is a warranty
issue, a refund will be issued to the credit card. Shipping costs of all warranty parts is the responsibility of the customer.
All
American motors (which is 90% of what we carry) have a manufacturer's one year warranty from the date of manufacture.
Disclaimer
Although the information and recommendations on this Internet Web Site are presented
in good faith and believed to be correct, Pellet Pros makes no representations or guarantees as to the completeness or accuracy
of information listed on this web site. Pellet Pros makes no guarantees or warranties on timetables for shipping, receiving
or repairing parts or machinery.
Information is supplied upon the condition that the persons receiving same will make
their own determination as to its suitability for their purposes prior to use. In no event will Pellet Pros be responsible
for damages or injuries of any nature whatsoever resulting from the use of or reliance upon information or the products to
which information refers.
Nothing contained herein is to be construed as a recommendation to use any products, process,
equipment or formulation in conflict with any patent, and Pellet Pros makes no representation or warranty, express or implied,
that the use thereof will not infringe any patent.
Any photos on the website, in advertisements or on brochures,
do not reflect exact colors, sizes, weights, options or condition of equipment that is being sold.
No representations
or warranties, either express or implied, of merchandise for a particular purpose or of any other nature are made hereunder
with respect to information or to the product to which information refers.
Pellet Pros makes no commitment to update,
replace or warranty any piece of equipment that has been misused, altered, or improperly maintained. Pellet Pros is not liable
for damages, injuries or loss of wages, acquired during setup, operation, maintenance or repair of any machinery acquired
through or on behalf of Pellet Pros, Inc.
Pellet Pros, Inc.
2009 All rights Reserved.
